The lighting conditions must meet our PuttView lighting requirements to ensure optimal operating conditions for PuttView. Specifically direct daylight should be avoided and ideally the room lighting is dimmableto avoid ball-tracking issues. Any measures needed to ensure the right lighting conditions will be taken care of prior to installation. Refer to the lightment requirements you received during installation or handover.

Note: If the problem persists, please contact the PuttView support. We can offer several solutions to optimize your studio to the requirements of a PuttView Systems.